Use custom image icon at category block

by Zendesk Themes in Zendesk Guide Theme on January 24, 2023

In the below video, we will show you how to add your custom image icons to category blocks in our themes.

  • Rename your image (category-CATEGORY-ID.svg)
  • The image must be in .SVG format (We recommend using SVG image icons as they look beautiful on all devices)
  • You can use the icon size (100x100px)
  • Upload the image in “assets
  • Your custom image icon will appear
  • Save

Note: The process is the same in all our Zendesk themes, so we have added only one video.


How to find CATEGORY-ID

  • Click any category block at your Help Center
  • Go to the URL (address bar of your browser)
  • You can find your CATEGORY-ID here

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