“The Customer Support Theme has been nothing short of amazing. They have a ton of really affordable themes to choose from that are beautiful and can fit perfectly to your branding. I also really like that they can install the theme for you. Having them install everything, make minor adjustments, and provide additional support has really helped us get our new Support Center up and running quickly. We got out new Support Center up and running in an afternoon. Thank you Customer Support Theme for being super friendly, helpful, and lightning quick!”
Melissa Bilko | Keela
Testimonial by Astraea
The Customer Support Theme team is amazing. They provided prompt and helpful support from the purchase process all the way through the delivery. The result looks better than I had imagined it and they were able to implement some really useful functionality in our articles that I know our customers will love. It is awesome when you find folks who can take a few short emails, think about what you are trying to achieve, look at what you have done, and deliver a solution that exceeds your expectations on the first pass.
I highly recommend Customer Support Theme!
Jamie Conklin | Astraea Inc
Testimonial by Yawen Creative Co.
I’ve had an exceptionally satisfying experience with Customer Support Theme. These guys not only delivered their service on time, but they over-delivered beyond their promise ! I ordered the basic Theme + Integration. They installed the Theme for me, AND helped customized what I needed, all in a very timely and efficient manner. Moreover, I’m impressed by their very pleasant customer service. My Help Center site is entirely up and running in the short duration of 2 days, and that was even over the weekend !
Use these guys – I highly recommend them.
Yawen | Founder + Creator | Yawen Creative Co., Limited, Hong Kong SAR
Testimonial by diamond design
I normally don’t write reviews but I asked the people at Customer Support Theme if I could because I was so impressed with their quality of work and customer service. I highly recommend their themes and the Club Plan because they went well over and beyond what I expected in helping us install and customize our theme. A+++
James Graley | diamond design, LLC
Testimonial by VUEWorks
My employer, VUEWorks, LLC, had been using the default Zendesk theme for quite some time and we decided it needed an upgrade. After reviewing several different companies that offered custom themes, we had narrowed it down to two. Customer Support Theme and “Company B“.
We sent an email to both companies requesting a demo and where Company B responded in about 48 hours, Customer Support Theme responded within an hour. Before the day was out, we had access to a live demo of one of the themes we were interested in.
We then provided Customer Support Theme with all of our company branding and requirements for the site and within 24 hours, they had a functional demo of our actual site, up and ready to use. It needed very minor changes to which they accommodated almost immediately. When the time came to do the purchase and installation, it was all done simply and smoothly. We paid on their website with no hassles at all and they worked with our time zone difference so it didn’t disrupt our work day.
I cannot speak more highly for how professional and responsive Customer Support Theme has been for us. The value of their work and services far exceed the minimal cost we paid for our wonderful site. If you are debating on a company to go through, we here at VUEWorks, LLC will always recommend this great team of people.
JD Lauriat | VUEWorks LLC
Testimonial by Novus Fumus
We use Zendesk for almost all of our communication, and the support feature that they offer did not match our corporate website style. I our search for a good solution we found your company (Customer Support Theme). There are more companies that offer the same services, but what made the difference was the live chat I had with one of your people. This chat gave me the answers for what I was looking for.The designers made a support page that fits exactly in our corporate style. The work was done fast but thorough. Questions were asked to be sure things were done the way we wanted.
All in all everything was ready after 4 days of work, and we are 100% satisfied.
Willy van Knippenberg | Novus Fumus
Words From Our Clients
Worldwide Zendesk theme users are fully satisfied with our work and support.