Thank you for downloading our theme. This document covers the installation, set up, and use of this theme and provides answers and solutions to common problems and issues. We encourage you to read this document thoroughly if you are experiencing any difficulties. If you have any questions that are beyond the scope of this document, feel free to email us.
Our Zendesk theme is the most advanced and sophisticated theme we built so far. It is very easy to set up and use, with the one-click import. Available only on Customer Support Theme!
If you don’t want to install the theme from yourself, you can purchase an installation service, and our team will install the theme in your Zendesk account with your brand colors and images.
You can also share your customization points. We’ll do as per your needs.
Note: If you have been using the Zendesk default Copenhagen theme or custom theme, you don’t have to worry about taking backup of the theme code files and assets. You can always revert to default theme.
Congratulations! Now theme will be live in your Zendesk Guide. You can see the preview of your Help Center.
The theme comes packed with features that control the colors and various functionality option. This section will document those features and how to use them successfully.
You can find theme options in the customizer. This is actually a live editor for your Help Center –
You can change here :
If you want to use your own “Image Icons” instead of “Font Awesome” icons. Just email us our team will help you.
If facing any issue feel free to contact us (firstname.lastname@example.org) for any questions or help. You can also use live chat.